We take pride in every outdoor living space we create. Each structure is crafted with high-quality materials from trusted names like Duralum, Solara, LifeRoom, and Alumawood, ensuring strength, style, and long-lasting performance. Our commitment to quality means your pergola isn’t just built to impress, it’s built to last. We offer reliable coverage backed by our manufacturers, giving you confidence and peace of mind from the very first day.
Material Coverage – 20-Year Limited Warranty
All pergolas, patio covers, and adjustable roof systems installed by Greenheart Pergolas are covered by a 20-year limited warranty on materials and 2 years on labor. This includes:
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Structural aluminum components (posts, beams, rafters, headers, louvered panels, roof panels)
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Powder-coated finishes (resistance to peeling, blistering, flaking, and corrosion)
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Factory-manufactured components from:
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Duralum Weatherwood®
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Solara Adjustable Patio Covers®
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Four Seasons Alumawood® / Elitewood®
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LifeRoom by Four Seasons®
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Warranty is subject to normal use and proper maintenance.
Electrical Components – Covered by Manufacturer Warranties
All electrical parts installed in motorized or smart pergola systems are protected under the manufacturer’s warranty:
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Solara Motorized Systems:
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5-year warranty on motors, transformers, and controllers
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Pro-rated extended coverage up to 15 years on select motorized parts
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Equinox / Louver Systems:
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3-year warranty on power systems (motors, solar panels, control boards)
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1-year on batteries
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LifeRoom Louvered Roof System Warranty Overview
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Battery: Battery components are covered by a 2-Year Warranty.
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Electronics: Motorized systems, including motors and control units, come with a 5-Year Warranty.
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We proudly include a 2-year labor warranty on all our installations, regardless of the product line. This covers:
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Installation defects
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Fit and finish issues
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Adjustments related to the original install
This warranty does not apply to third-party alterations, DIY installations, or damage caused by external contractors.
Exclusions (Common to All Suppliers)
This warranty does not cover:
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Damage from extreme weather events (hail, flooding, high wind beyond spec, lightning, earthquakes)
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Improper maintenance or cleaning with harsh chemicals
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Structural movement or soil shifting
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Impact damage (falling objects, tools, animals)
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Modifications not performed by Greenheart Pergolas
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Damage from pets or animals scratching the structure, or dents caused by impact, are not covered.
Electrical Warranty:
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Electrical components (switches, outlets, fans, GFCIs, wiring, and controls) are covered under a 3-year limited warranty.
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This warranty is void if non-Greenheart Pergola personnel install string lights or other fixtures on or around the pergola.
At Greenheart Pergolas, our goal is to ensure a smooth and professional experience from start to finish. By accepting our services, clients agree to the terms outlined in our project agreement, including timelines, scope of work, materials used, and payment terms. All designs, installations, and warranties are subject to manufacturer guidelines and local building codes. Clients are responsible for providing site access, HOA approvals if required, and ensuring clear work areas. Any changes to the original scope must be approved in writing. Our terms are designed to protect both the client and our team, ensuring quality, transparency, and satisfaction in every project.
Terms & Conditions
The following terms are in place to ensure clear expectations, safety, and legal protection for both parties.
1. Project Scope & Modifications:
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No additional services beyond the original contract will be provided unless pre-approved in writing and paid in advance.
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Any change orders must be documented and signed by both parties.
2. Customer Responsibilities:
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The customer must ensure the project site is accessible, level, and ready for installation.
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Customers must move all furniture, pots, fountains, and outdoor personal items from the job site. While Greenheart may assist in moving heavy items, we are not liable for any damages during this process.
3. Design & Administrative Fees:
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2D design will be provide a complementary design at no charge when needed for Homeowners Association (HOA) approval or for the client’s own records and planning purpose.
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Process Fee: A 3.5% transaction fee applies to all credit card payments.
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Permit/Engineering Fees: If an engineering permit or inspection is required, the customer is responsible for all related costs.
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Quotes are valid for 30 days. Prices are subject to change after this period.
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4. Jobsite Safety:
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Customers, occupants, and pets must not enter the jobsite during active construction. Hazards such as trenches, tools, and debris can cause injury.
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Greenheart Pergola is not responsible for injuries resulting from unauthorized entry into the jobsite after crews of Greenheart leave the job site.
5. Electrical Warranty:
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Electrical components (switches, outlets, fans, GFCIs, wiring, and controls) are covered under a 3-year limited warranty.
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This warranty is void if non-Greenheart personnel install string lights or other fixtures on or around the pergola.
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Damage from pets or animals scratching the structure, or dents caused by impact, are not covered.
6. Environmental Conditions Not Covered by Warranty:
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Wind speeds exceeding manufacturer specifications or engineering limits
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Hurricanes, tornadoes, hailstorms
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Flooding or water accumulation affecting structural or electrical systems
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Corrosive exposure from chemicals like chlorine, fertilizers, or paint thinners
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Salt corrosion in coastal environments unless properly maintained
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Lightning strikes or power surges
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Soil shifting, poor foundations, or earthquakes
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Accumulation of snow or ice that isn’t removed promptly
7. Payment Terms:
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Invoices are due per agreement. Late payments beyond 30 days are subject to 1.5% monthly interest (18% annual).
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Greenheart reserves the right to place a lien on the property (Maricopa County, AZ) for non-payment.
8. Legal Terms:
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This agreement is governed by Arizona state law. Any disputes will be resolved in the jurisdiction of Maricopa County.